Download Client not working

#1 - Nov. 28, 2012, 10:33 a.m.
Blizzard Post

Hi,

Trying to download the game at the moment but it’s not working – at all. The initial client downloads and I presume further downloads the client data. After that the screen re-opens up with “Downloading 0KB at 0KB/sec”.

I have turned off my firewall. Re downloaded the client around 10 times and done a net speed check which is showing great at 56mbps so no issue there.

Can anyone help?

#3 - Nov. 29, 2012, 2:50 p.m.
Blizzard Post

Hi Sapier – what’s your ticket number? I could take a look at this issue for you.