Does Arena Net have a Customer Care Team?

#1 - May 15, 2013, 8:47 a.m.
Blizzard Post

And if so, how do I contact them? Do I do this through the support section of the site?

For clarification “customer care” generally deals with customer satisfaction and concerns rather than tangible issues which have an established solution.

While I’m aware that the Devs read and actively respond to messages posted in these forums, I’m not comfortable using it as a place to voice my concerns. Is there a more private method to submit this form of feedback?

#3 - May 15, 2013, 12:22 p.m.
Blizzard Post

As suggested, the best way to share your feedback it through contacting Support by filing a ticket through the “Ask a Question” tab on that linked page. You are more than welcome to provide feedback via this means.