Disconnect 58:11:5:504:101

#1 - Sept. 5, 2012, 4:27 a.m.
Blizzard Post

At first launch i was able to play fine, since after the day i got it i just get 58:11:5:504:101 error whenever i try to log in to my character or create a new one. I’ve tried using the authsrv command line, it does nothing, the game was playing fine before so it cannot be my end nothing has been changed since i was able to play it. Any info or solution is appreciated.

#2 - Sept. 5, 2012, 12:23 p.m.
Blizzard Post

Hi Alfarjamie -

I would like you to try a new command we just introduced to assist players with these types of issues. To do this:

1. Navigate to your Guild Wars 2 installation folder.

2. Right-click on “GW2.exe” and select “Create Shortcut.”

3. Rename this shortcut to “Guild Wars 2 Port Test.”

4. Right-click on this shortcut and select “Properties.”

5. Edit the “Target” line to include /clientport 80 at the end.

Note: Please make sure /clientport 80 is outside of the quotes

Correctly Formatted Example: “C:\Games\Guild Wars 2\GW2.exe” /clientport 80
Incorrectly Formatted Example: “C:\Games\Guild Wars 2\GW2.exe /clientport 80”

6. Once completed, click “Ok” to save your changes.

If you get an error trying to save, your target line may not have the correct format. Please try step 5 again.

7. Double click “Guild Wars 2 Port Test” and try connecting again.