Digital Package Problem

#1 - Oct. 12, 2012, 7:56 p.m.
Blizzard Post

I have played GW2 for almost 2-3 months now but i still not have gotten my Digital Package ever since i bought the game… the purchase of $75 is still on the credit card bill yet it does not seem to allow me to get Digital package whatsoever. I did not buy from in-game.

i believe it is a bug…

Fix this if you can please ~ i do not mind waiting a bit longer for my digital package

#3 - Oct. 13, 2012, 12:48 a.m.
Blizzard Post

Hello everybody.

EndlessDreamer is right. You should write a ticket (here) as soon as possible so they can resolve this issue for you.

Thanks and sorry for the inconveniences.