Digital Deluxe Edition Query

#1 - Oct. 30, 2013, 2:09 p.m.
Blizzard Post

Hey everyone I pre-purchased Guild Wars 2 digital deluxe edition last year. I was looking at a copy of Guild Wars 2 for a friend to buy, when I go on to the deluxe edition I see that new content has been added to it such as a suit of legacy armor ankittenhril box. Also I see that in the Gem store I have the ability to upgrade to the deluxe edition when before it used to say I had already purchased it. Now to me this seems slightly unfair as I paid £64.99 for my Deluxe edition and now I don’t have it technically because they added more stuff into the deluxe edition and selling at a lower price of £49.99. All want is for arenanet to give the new items of the deluxe edition to the people who bought it before the new items came out on this edition. If there is a way for us to get these items and I have just gone off on one for no reason can you tell me how please.

Thanks in advance

Arun

#2 - Oct. 30, 2013, 6:11 p.m.
Blizzard Post

Hey everyone I pre-purchased Guild Wars 2 digital deluxe edition last year. I was looking at a copy of Guild Wars 2 for a friend to buy, when I go on to the deluxe edition I see that new content has been added to it such as a suit of legacy armor ankittenhril box. Also I see that in the Gem store I have the ability to upgrade to the deluxe edition when before it used to say I had already purchased it. Now to me this seems slightly unfair as I paid £64.99 for my Deluxe edition and now I don’t have it technically because they added more stuff into the deluxe edition and selling at a lower price of £49.99. All want is for arenanet to give the new items of the deluxe edition to the people who bought it before the new items came out on this edition. If there is a way for us to get these items and I have just gone off on one for no reason can you tell me how please.

Thanks in advance

Arun

According to our Marketing Team, the items you mention are from the Heroic Edition, not the Digital Deluxe Edition. The items are given to those who activated a new game account starting around the end of August and on into the future. Please keep in mind that with any developer, offerings and prices change over the life of a game. Just as your local department store doesn’t give this week’s bonus B1G1F offer to someone who purchased the a pair of shoes six months or a year ago, we’re not giving the new items to those who have had the pleasure of playing the game for the last many months.

However, I’d like to say more about the Heroic Edition items: all these items are available in the game. For those who have played for a while, it’s likely they already would have acquired the items or would find that they no longer are relevant.