Didn't receive Gem Store item

#1 - July 21, 2013, 8:24 p.m.
Blizzard Post

I purchased a name change contract from the gem store and i haven’t received it. I checked my mail, I checked my inventory, and it say’s that I purchased it on my recent purchases tab.

…help.

#6 - July 22, 2013, 2:27 p.m.
Blizzard Post

I’m assuming this worked. Please contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you.