Deleted Mailbox Items

#1 - Aug. 7, 2013, 2:04 p.m.
Blizzard Post

Hey, ever since this recent update I had 5 or more mails WITH items inside that have been now deleted. When I noticed is when I finally got rid of the 8 spammed messages from having my new wallet. Could these messages have overridden my messages with items in them? I know 100% sure I did not open them yet, I was saving the inventory space until I was ready to use and take the stuff. In total I had in my mail: Pheonix Armor, Magitek armor, Medium Aetherblade armor, 10g + desert rose skin, and 5g inside of my mailbox (waiting to record these items so I know how much I have donated to my guild tournament competition reward). I sent in a report ticket already but… Figured I would post here to see if others had the same issue, or if it is a bug that happened. I certainly hope I get refunded….

#6 - Aug. 7, 2013, 11:11 p.m.
Blizzard Post

I’d suggest that you submit a ticket about this, so that when a resolution if found for these issues, you’ll be flagged as having been affected.

Thank you for your patience on this!