Deleted Character with Reward Item

#1 - Aug. 17, 2013, 3:13 a.m.

Is there any chance at all for getting a replacement “Holographic Shattered Dragon Wing Cover”, the achievement reward from Dragon bash?

My teenaged daughter, after this month’s bank clean up had them in the bag of a character she later deleted without realising there were valuables in the inventory.

I am asking here for her first, because she feels very sad about the mistake she made and it would only hurt her more to ask support for them and be told no. If there is achance, she will file the support request from her own account, of course.

Gaile Gray

#3 - Aug. 17, 2013, 8:08 p.m.

Astral Projections.7320:
I tried searching for cases like this where Gaile answered. The few that I found, the answer was to contact support. So, she can give it a try.

There are still the holographic dragon wings available for sale on the trading post. Those are currently under 7 gold.

Thank you for doing that research, AP, so you could give a solid answer. To the OP — the item is available at a relatively low cost. I do not believe that the team would be able to replace the item, nor do I necessarily believe that the item is of such a level of rarity that it merits making the request. I say that not unkindly, but I’ve deleted valuable items myself, and unless it was a major, major item — and something I could never replace — I would never dream of asking for customer support on the matter. I’d bite the bullet and repurchase the item, knowing that there are millions of players and it’s most generous and most considerate to allow CS to focus on major issues and not the loss of a replaceable item.

Just my opinion of course.