#1 - June 30, 2014, 2:02 a.m.
It sounds stupid I know. It’s late at night and I wanted to get rid of one of my characters and forgot the alt I had contained gem items, is it possible to get them back or get refunded?
Deleted character with gem store items
#2 - June 30, 2014, 6:35 p.m.
The team certainly can take a look. Simply submit a ticket by clicking “Support” at the top of this page and then clicking the “Submit a request” option. Provide as much information as possible in the web form, because that will create a ticket within the support system. You are not required to provide all the information but may leave fields blank when you cannot accurately complete them.