Delete + Create new Acc with same SN?

#1 - Feb. 28, 2013, 1:08 a.m.

Hello Support!

I didnt played for 2 months but before i paused the game i transfered my acc to an american server, just for testing. Now i logged on after 2 months and can’t find any players because when its about 6PM here its 8-10AM in america. So i would be forced to play at 6AM in the morning to find a group which isnt possible for me! I dont have any crystalls that i could spend to transfer my account back and also the Support said that the can’t do anything to transfer me for free to any european server of THEIR choice.

Now i am very sad and dissapointed and the only chance i see, is to delete my whole account (loosing any item and every of my 4 characters) and create a new one. So i could select a proper european server and finally find some groups to play with.
You can see that i would do anything to play again – even recreate my whole account and loose everything….

But how can i do this?

Regards,
Nico

Gaile Gray

#6 - Feb. 28, 2013, 12:08 p.m.

This should work as described, except do note that it’s true that Soulbound items will be lost.

Gaile Gray

#11 - March 1, 2013, 12:22 p.m.

Ashlar.2519:
One thing people are forgetting – if you delete your characters, you are also deleting the bank. So, anything you had put into the bank, including coin, would be lost when the characters are deleted.

You retain the back, because it is account-bound and not character- or soul-bound.