Ticket 120911-001571
I tried to log into Guild Wars Monday night after being disappointed in the Raider game. Last time that I logged into GW2 was Saturday morning. For the past few nights, I’ve been trying to log into the account and constantly get this error. I’ve submitted a ticket and I’ve used the automated response on the message to no avail. I’ve responded to the message and nothing has been heard from by the support desk. I’m generally a pretty patient individual but this weekend, I had some issues with another MMO regarding an issue with my account and managed to have it addresses within the same hour via their live chat. With this situation, there is no Live Chat and no phone number to contact customer support. It doesn’t seem to be correct to have to wait days upon days for a response to a simple problem, especially one that can be resolved in less then five minutes.
Please take a look at this ticket and please address the issue.
Thanks.
