cultivated seed swapped with pet seed

#2 - Aug. 12, 2014, 7:16 p.m.

Hey Sevei! Thank you for the report! I have a few quick questions for you which could help us substantially in trying to identify the root of the problem (pun intended):

• Did you create the first tier of the back-piece (the Exotic-level item) before today’s patch?
• Was the seed in your bank or in your character’s inventory?
• Have you progressed through any of the construction steps introduced in Episode 4? If so, which steps have you completed?

If you could also provide a screenshot which highlights the issue, it would help us greatly!

Thanks, and see you online!

#206 - Aug. 13, 2014, 11:25 a.m.

Thanks to everyone who took the time to check in with the thread and provide details on the issue! The team has been informed and is investigating the problem.

As mentioned by others in the thread, those overflowing with gold can repeat the early steps of the back item construction to continue through the process, though I would not recommend doing so at this time. Any time an item is unexpectedly altered or replaced by a different item altogether, I highly recommend that you start by searching for or starting a thread here in the official bug forum (while including as many details as possible about the issue…and pictures. We like pictures!).

For now, hold on to your items and keep your eyes open for updates on the matter – whether here or on another one of our official communication channels! Thanks again to everyone who have taken the time to keep us informed, and I hope you all enjoy the rest of the new episode!

Tl;dr: top men are on it!

#273 - Aug. 14, 2014, 6:01 p.m.

Thanks everyone for your patience with this matter. We’d like to clarify the situation of the new Seed items.

After Tuesday’s release, if your Cultivated Seed was changed into a Pet Seed, you can talk to the centaur Azarr Softhoof in the Upland Oasis (Dry Top) to exchange it back to the Cultivated Seed you previously created. This will then allow you to continue the process of crafting the Mysterious Vine back item, which can then in turn be evolved into a Cultivated Vine and then finally the Mawdrey (ascended) back item. If however you started evolving the Pet Seed into an exotic Pet Seedling, know that you won’t be able to go back to the previous crafting process as you’ve already started crafting Mawdrey. As you won’t be able to craft the Cultivated Vine during this process, we’ll work on a way to unlock that specific skin for you in a future update.

There are important differences between these two processes as they lead to different back items (Mysterious Vine or Mawdrey), and the only way to go from one to the other is if you obtained the Mysterious Vine an then evolve it into Mawdrey. We will not issue refunds for any of the items involved in these crafting processes. Note that you can still obtain a Mysterious Seed by completing The Dragon’s Reach: Part 1 story via the Story Journal on any of your characters, since this item is account bound.