Credit Card details incorrect!?

#1 - Oct. 21, 2012, 5:26 p.m.
Blizzard Post

Hi, I’ve been trying to buy a copy of GW2 Digital Edition for a friend and we are getting an error
“Your credit card details are invalid”
Tho it’s correct and i checked with my bank and it’s all fine
Can you help please?

Incident Number: 121021-002851

#2 - Oct. 21, 2012, 7:55 p.m.
Blizzard Post

Hi, I’ve been trying to buy a copy of GW2 Digital Edition for a friend and we are getting an error
“Your credit card details are invalid”
Tho it’s correct and i checked with my bank and it’s all fine
Can you help please?

Incident Number: 121021-002851

I cannot help you directly but you did exactly the right thing by submitting a ticket earlier today. An agent should get back to you very soon!

#7 - Oct. 24, 2012, 10:46 a.m.
Blizzard Post

Thank you for letting me know. I’m glad that you successfully made the purchase!