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Crashing Upon Dye Removal

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Corax.7381
#1 - Sept. 16, 2012, 7:22 a.m.
Blizzard Post

I’ve crashed several times when I removed the dye from pieces of my armor. Doesn’t seem to be affected by armor type, and it’s not a 100% occurrence. Sent a crash report each time, so hopefully A-Net can track down the problem, but just a word of warning to the rest of you. Especially when you’ve been queued for WvW for a while, and you know it’s probably about to pop… then you crash… :P.

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Jason King
#5 - Sept. 16, 2012, 12:04 p.m.
Blizzard Post

Does this happen when you remove a specific dye, remove all dyes, or remove dye from a specific armor piece? If you can provide more details or specific steps to reproduce the issue, it would be helpful. Thanks!

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Jason King
#33 - Sept. 17, 2012, 11:52 a.m.
Blizzard Post

We believe we’ve identified the issue causing this and will be testing the fix for this over the next week to make sure it’s stable. Thanks for the help, everyone!