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Crashing since new patch if I go to Kessex

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Celebratty.1632
#1 - Nov. 12, 2013, 2:38 p.m.
Blizzard Post

My mes is stuck in Kessex hills because even in the loading screen, I get a crash and error report. Never happened before this patch, but I can’t access my main at all.

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Ashley Segovia
#3 - Nov. 12, 2013, 4:14 p.m.
Blizzard Post

Hi Celebratty – Kessex Hills is pretty busy these days with the new content and all. This could be putting some extra strain on your system. When you crash, are you prompted to send an error report to ArenaNet? If so, you can find the crash logs by doing the following:

1. Hold down the Windows button on the keyboard and hit the R key.
2. Paste in the following line and then click OK.

C:\Users\%username%\AppData\Roaming\Guild Wars 2

Once there, please locate the ArenaNet.log file and attach it to the thread by clicking “More posting & formatting options…”