Crashing at least 5-8 times a day, sometimes due to huge wvw zergs, but also just running around. Uptime between crashes ranges between 11 mins and 3 hours.
I attached my whole log file and other diagnostics.
Hi allindal,
Your crash logs are showing us OOM (Out of Memory) crash errors, however, as the person above mentioned already this is an old crash log (last crash on this report appears to be from September) and so I’d really like to collect an updated one from you.
Hey there,
If you’ve got a 32-bit operating system adding more RAM definitely won’t help you here, especially as it wouldn’t all be fully utilized since 32-bit operating systems can only use around 3.5 (ish) GB of your system’s memory. This is where it gets a little complicated, but the short version is that the additional memory can push your total available memory into negative numbers resulting in crashes or simply, “out of memory errors.”
Some players have resolved this by upgrading to a 64-bit operating system. Others simply have removed physical RAM from the system to bring the memory totals closer to values intended for that revision of Windows (32-bit). Obviously removing RAM from your PC is not an ideal solution but I wanted to give you all the information we have learned regarding these issues. You can read more about this issue from Microsoft here: http://support.microsoft.com/kb/929605 The important part is listed below:
“For example, if you have a video card that has 256 MB of onboard memory, that memory must be mapped within the first 4 GB of address space. If 4 GB of system memory is already installed, part of that address space must be reserved by the graphics memory mapping. Graphics memory mapping overwrites a part of the system memory. These conditions reduce the total amount of system memory that is available to the operating system.”
One solution presented by players being affected by this is to change the “Maximum pre-rendered frames” in the Nvidia control panel. To do this:
1. Right-click on your desktop and select “Nvidia Control Panel.”
2. Select "Manage 3D Settings.”
3. Scroll down until you find “Maximum pre-rendered frames” and change it from “Use the 3D application settings” to “1.”
Once completed, click “Apply” to save your changes and try Guild Wars 2 again.
