#1 - Sept. 4, 2012, 10:56 p.m.
I keep crashing and it keeps telling me to run the repair tool. I ran the repair tool at least 20 times since launch maybe more and did a reinstall.
I use i5 2500k
Radeon 6950
Crashing every 1-2 hours
#3 - Sept. 5, 2012, 11:58 a.m.
Hi Detahmaio – Can you please attach any crash logs that you may have in addition to a Game Advisor report? Also, I’d like to get another report from you called a GW2 log file. Please follow the steps below to create this file:
1. Navigate to your Guild Wars 2 installation folder.
2. Right-click on “GW2.exe” and select “Create Shortcut.”
3. Rename this shortcut to “Guild Wars 2 log.”
4. Right-click on this shortcut and select “Properties.”
5. Edit the “Target” line to include -repair at the end.
Note: Please make sure -repair is outside of the quotes
Correctly Formatted Example: “C:\Games\Guild Wars 2\GW2.exe” -log
Incorrectly Formatted Example: “C:\Games\Guild Wars 2\GW2.exe -log”
6. Once completed, click “Ok” to save your changes.
If you get an error trying to save, your target line may not have the correct format. Please try step 5 again.
7. Double click “Guild Wars 2 Repair” to start the client and play until you encounter the crash.
Once you’ve done this, navigate to Documents\Guild Wars 2 and there should be a file within it called Gw2.log. Please attach this file to the thread so we can look into this issue further.
Also, for the Game Advisor report, you can find it at the link below (when you click it you will be automatically prompted to save the application):
http://us.ncsoft.com/gameadvisor/