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Crashing at launch

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YOUNGtheslayer.6547
#1 - Aug. 26, 2014, 11:57 a.m.
Blizzard Post

After yesterday’s update my client crashes about five seconds after launching.

I’m running 10.9.4 on a mid 2010 MacBook Pro.
2.4 GHz Intel Core i5
8GB 1067 MHz DDR3
Intel HD Graphics 288 MB

I’ve attached the error I’m getting. It’s happened several times in a row, both if I immediately try to log into a character or if I wait at the character select screen for it to fully load. It’s happened on multiple characters too.

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Lacey Hiteshue
#5 - Sept. 3, 2014, 2:44 p.m.
Blizzard Post

Hello YOUNGtheslayer,

I would like to see if your system meets the minimum system requirements to play the game. Can you provide us with a screenshot of your system specs that includes the graphics card model?