Crashes in WvW

#1 - April 29, 2013, 3:35 p.m.
Blizzard Post

Since I crash a lot, around 3 times per evening, am gonna start to post my crash logs here :

—> Crash <—
Exception: c0000005
Memory at address 000003cf could not be written
App: Gw2.exe
Pid: 2740
Cmdline: -nomusic
BaseAddr: 00400000
ProgramId: 101
Build: 17834
When: 2013-04-29T20:35:36Z 2013-04-29T22:35:36+02:00
Uptime: 0 days 3:13:51
Flags: 0×1

—> System <—
Name: xxxxxxxxxxxxxxxxxxxxx
IpAddr: xxxxxxxxxxxxx
Processors: 8 [GenuineIntel:6:10:7]
OSVersion: Windows 6.1 (64 bit)

—> System Memory <—
Physical: 4175MB/ 8102MB 51%
Paged: 4243MB/ 8100MB 52%
Virtual: 2249MB/ 4095MB 54%
Load: 48%
CommitTotal: 3857MB
CommitLimit: 8100MB
CommitPeak: 3893MB
SystemCache: 4864MB
HandleCount: 42011
ProcessCount: 67
ThreadCount: 945

—> Process Memory <—
Private: 1546MB
WorkingSet: 1474MB
PeakWorkingSet: 1509MB
PageFaults: 3244911

[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.1.7601.17514 (64/32-bit compatible)]

—> Thread 0×8d4 <—

—> Trace <—
Pc:000003cf Fr:3820ea44 Rt:009b5418 Arg:dfa6faf7 00000000 00000000 072ac790
Pc:009b5418 Fr:3820ff80 Rt:009bacfc Arg:00000000 767533aa 072ac790 3820ffd4
Pc:009bacfc Fr:3820ff94 Rt:77e29ef2 Arg:072ac790 4f9b8a4f 00000000 00000000
Pc:77e29ef2 Fr:3820ffd4 Rt:77e29ec5 Arg:009bacf0 072ac790 00000000 00000000
Pc:77e29ec5 Fr:3820ffec Rt:00000000 Arg:009bacf0 072ac790 00000000 00000000

—> Thread registers <—
eax=000003cf ebx=00000000 ecx=11cf58b0 edx=11cf56c0 esi=00000000 edi=00000001
eip=000003cf esp=3820ea48 ebp=3820ff80
cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010286

ecx-32 11CF5890 01489628 00001a46 00000001 00001a46
ecx-16 11CF58A0 11cf6400 0000521c 00000000 0000521c
ecx 0 11CF58B0 11cf56c0 000027f4 ffffffff 000027f4
ecx
16 11CF58C0 01489628 0000102a 00000001 0000102a
ecx+32 11CF58D0 01489628 00004224 00000001 00004224
ecx+48 11CF58E0 01489628 00000a16 00000001 00000a16
edx-32 11CF56A0 01489628 00003691 00000001 00003691
edx-16 11CF56B0 01489628 0000290d 00000001 0000290d
edx 0 11CF56C0 11cf5ac0 000003cf 00000000 000003cf
edx
16 11CF56D0 11cf5810 00001118 00000000 00001118
edx+32 11CF56E0 01489628 000027fd 00000001 000027fd
edx+48 11CF56F0 01489628 0000180d 00000001 0000180d

—> Code <—

—> Error Logs <—
parent bone ‘fxwristl’, there’s no bone with that name. Linking to root instead
Model ‘0×00d2da’: Missing anim or fallbacks: hitt
Model ‘0×082239’: Can’t link child ‘0×00e36b’ to parent bone ‘rgriphand’, there’s no bone with that name. Linking to root instead
Model ‘0×00d608’: Can’t link child ‘0×00e07d’ to parent bone ‘fxtip’, there’s no bone with that name. Linking to root instead
Model ‘0×082239’: Missing anim or fallbacks: gghhit
Model ‘0×08223f’: Can’t unlink child ‘0×00d28d’ from parent bone ‘fxwristl’, there’s no bone with that name.
Model ‘0×08223f’: Can’t unlink child ‘0×00d28d’ from parent bone ‘fxwristr’, there’s no bone with that name.
Model ‘0×082239’: Can’t link child ‘0×00b20e’ to parent bone ‘fxwristr’, there’s no bone with that name. Linking to root instead
Model ‘0×082239’: Can’t link child ‘0×00b20e’ to parent bone ‘fxwristl’, there’s no bone with that name. Linking to root instead
Model ‘0×00d608’: Can’t link child ‘0×00df68’ to parent bone ‘root’, there’s no bone with that name. Linking to root instead
Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘fxwristr’ not found on model ‘0×082239’
Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘fxwristl’ not found on model ‘0×082239’
Model ‘0×00d608’: Can’t unlink child ‘0×00df68’ from parent bone ‘root’, there’s no bone with that name.
Model ‘0×082239’: Can’t unlink child ‘0×00e21b’ from parent bone ‘fxwristr’, there’s no bone with that name.
Model ‘0×082239’: Can’t unlink child ‘0×00e21b’ from parent bone ‘fxwristl’, there’s no bone with that name.
Model ‘0×0100c3’: Can’t link child ‘0×00df68’ to parent bone ‘root’, there’s no bone with that name. Linking to root instead
Model ‘0×00d608’: Can’t unlink child ‘0×00e07d’ from parent bone ‘fxtip’, there’s no bone with that name.
Model ‘0×0100c3’: Can’t unlink child ‘0×00df68’ from parent bone ‘root’, there’s no bone with that name.
Model ‘0×082239’: Can’t unlink child ‘0×00e36b’ from parent bone ‘rgriphand’, there’s no bone with that name.

—> DirectX Device Info <—
VendorId = 0×1002
DeviceId = 0×6741
Version = 8.17.0010.1191
Description = AMD Radeon 6600M and 6700M Series
Compat = 0×00000000
VidMem = 4095 MB

#9 - May 2, 2013, 11:51 a.m.
Blizzard Post

Hi Xispeo – I’m not able to discern the exact cause of the crash by these crashlogs as they’re not giving me too much to go off of and so if you’re still experiencing this issue I’d like to collect a Game Advisor report so I can look into why you might be experiencing this crash. You can download the Game Advisor application at the link below:

http://us.ncsoft.com/gameadvisor/

Please note that you will be automatically prompted to install Game Advisor upon clicking the link. Once you’ve generated the report, you can attach it to this thread by clicking “More posting & formatting options…”