Crash when using LFG tool (since 18/2 patch)

#1 - Feb. 19, 2014, 5:33 a.m.
Blizzard Post

Ever since yesterday’s patch when ever I open the lfg tool and click any of the dungeon tabs the game shuts down and I get the following error message:

“A serious error has occurred that prevents the program from continuing to run…”

Crash log:

—> Crash <—
Assertion: string
File: ..\..\..\Engine\Text\TextEncode.cpp(167)
App: Gw2.exe
Pid: 4400
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 30097
When: 2014-02-19T11:26:55Z 2014-02-19T12:26:55+01:00
Uptime: 0 days 0:00:40
Flags: 0

#15 - Feb. 19, 2014, 5:41 p.m.
Blizzard Post

For any of you getting this error code, could you please post your system specs (CPU, RAM, GPU, OS)? Also, does this happen when you just click the names of the dungeons or when you click to join a group?

In the meantime, I’d also advise sending in a support ticket as well.