I generally only get about 10-15mins of gameplay (sometimes only a few seconds) before my game crashes, the sound usually carry’s on as normal and strange diagonal dots appear across the screen. Sometimes i have to do a hard reset and other times GW2 will close with a message popping up about a graphics error. GW2 is the only game that i have this problem with.
Any idea how to fix this?
Hi Retzie,
Can you run our Game Adviser tool and attach it to this post by clicking “More posting & formatting options…”
You can download Game Adviser here: http://us.ncsoft.com/gameadvisor/
Hi Retzie – This is certainly a curious issue… graphics issues such as that are usually a result of overheating, bad, or missing drivers. I would suggest a clean install of the newest drivers as well as updating your DirectX.
The game client requires the latest DirectX 9 components; this is true even if you have DirectX 10 or higher already installed. Please follow the instructions at Microsoft’s web site to install the newest DirectX 9 update:
Please be sure to save the file to your Windows desktop. Then create a new folder on the desktop and extract the DirectX files into it. Once they have been extracted open the new folder and use the DXsetup file to install DirectX.
