Crash during Waypoint travel or when walking in the City

#1 - Sept. 26, 2012, 7:20 a.m.

Hi there,

Like the topic says: I got troubles during gameplay which occur after taveling through a waypoint or when I walk in the big city, Divinity’s Reach. The game completely crashes and I get the possibility of sending a crash report. I did sent lots of crash reports and also created a support ticket but so far I havent received any reply or a solution.

Crash report:
—> Crash <—
Out of Memory: arena=Environment, cat=Map, allocBytes=24073184, arenaBytes=42984248, fallbackBytes=3582716, align=0 ,
App: Gw2.exe
Pid: 2728
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 15572
When: 2012-09-26T14:28:13Z 2012-09-26T16:28:13+02:00
Uptime: 0 days 0:04:14
Flags: 0

What I did try already:
- Re-installed the game twice
- Tried lots of different video settings
- Sent all the crash reports

My PC configuration:
Win7 32 bit
Intel i3-2100CPU 3.10GHz
8GB RAM
Asus NVidia Geforce GTX 560

Does anyone else encounter these problems or perhaps anyone has a solution for it

Thanks in advance for your reply’s.

AshleySegovia

#6 - Sept. 26, 2012, 3:20 p.m.

Hi reboot – This looks like the Out of Memory crash faced by players with 32-bit operating systems. This is something that we are currently looking into but have no ETA for a fix at the moment. As other players have suggested, if you are able to, I would recommend upgrading to a 64-bit Operating System and adding some more RAM as well.

If this is not something that you are able to do at this time, I would recommend turning your graphics settings down completely, and if you don’t experience a crash at all, gradually raise the settings a little higher until you reach a configuration that you’re happy with that doesn’t cause you to crash.

AshleySegovia

#8 - Sept. 26, 2012, 3:35 p.m.

My mistake reboot – Kalec is right, you don’t need to add any additional RAM. Not sure how I missed the 8GB – generally players with 32-bit operating systems have less than 4GB. Since you have considerably more, I would absolutely recommend upgrading so you can put some of that RAM to use since 32-bit operating systems only use approximately 3.5 GB.