Crash during play and Keep crashing at map entering screen

#1 - Oct. 2, 2012, 8:26 a.m.
Blizzard Post

Crashed when I attempted a jump at Straits of Devastation.
The whole system halted. Forced to reboot.

After rebooting into Mac OS X. Everything worked well as usual except GW2.

  • GW2 login success.
  • World/Character Screen OK.
  • Whole system halted at Map entering screen: The cityscape screen showed when loading the Map; First cycle seemed completed successfully. The refreshed and then the whole system halted again. Forced to reboot.

It happened again and again.

#7 - Oct. 12, 2012, 1:30 p.m.
Blizzard Post

Hi, folks,
We obviously welcome your posts in this forum if you’re experiencing technical problems, but we ask that you include your system specifications. There is very little we can do to help with out this information.

Also, please take the time to file a customer support ticket, including the system report requested in that sticky.