#1 - April 28, 2014, 9:48 p.m.
This is the 3rd time in a roll, game crash at Claw of Jormag event. Where can I find a report of the problem to see what is causing this?
Crash at Claw of Jormag
#3 - April 30, 2014, 12:02 p.m.
Hi Yeni,
You can find the crash logs by doing the following:
1. Hold down the Windows button on the keyboard and hit the R key.
2. Paste in the following line: C:\Users\%username%\AppData\Roaming\Guild Wars 2
3. Click “Ok.”
4. You will want to look for the “ArenaNet.log” file.
If you don’t have a crash log or the crash log does not have your recent crash errors on it, it’s possible this could be a hardware based issue and I’d advise submitting a ticket to our support team for further investigation.