Corrupted files leading to consistent crashes

#1 - May 7, 2013, 10:23 a.m.
Blizzard Post

I’ve had a consistent problem of needing to do file checks constantly. The Gw2 client crashes out then I see the error report and it’s always the same thing……….corrupted files found.

Soooo, I’ve reinstalled Gw2 on 3 separate drives now. 1 drive was SSD and 2 platter drives the current one of which was completely fresh and empty.

And yet again I get the client crashing and prompting for more file checks. I can’t handle doing any more file checks. It’s gotten ridiculous.

3 reinstalls laters, 3 separate hard drives, 100+ file checks and the game still crashes a day or two after a file check and will continue to crash more and more until i do the file check.

#2 - May 7, 2013, 12:21 p.m.
Blizzard Post

Hi Godmoney – I’m sorry to hear you’ve been running in circles trying to get this issue worked out. Would you be so kind as to attach the full crashlogs you’re getting to this thread? You can find them by navigating to Documents\Guild Wars 2 and it will be the ArenaNet.log file.

This might give us a better indication as to exactly why you’re experiencing these crashes.

Thank you!

#5 - May 7, 2013, 2:02 p.m.
Blizzard Post

Hi Dawdler – In your particular crash log I’m seeing quite a few CRC errors. I’d probably start with running a disk check so you can eliminate issues with your HDD.