Good evening,
sorry for my english, but it’s not my native language.
I’m experiencing a big problem with the game: anytime I go to a city or find myself in a crowded map (such as in the middle of an event or similar), my game crashes.
It’s not a recent problem, but lately it began to be awful.
I’ll paste the message from the error window, hoping it could help
—> Crash <—
OOM: Heap, bytes=8389088,
App: Gw2.exe
Pid: 2984
Cmdline:
BaseAddr: 012F0000
ProgramId: 101
Build: 37503
When: 2014-08-14T19:50:02Z 2014-08-14T21:50:02+02:00
Uptime: 0 days 0:05:42
Flags: 0
[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.1.7601.17514 (64/32-bit compatible)]
—> ClientContextThreadProc Thread 0×8b8 <—
*
—> Thread registers <—
eax=05f9f3e8 ebx=05f9f824 ecx=023a6014 edx=05f9f824 esi=75b0f222 edi=00000000
eip=01683c0e esp=05f9f80c ebp=05f9f868
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00200246
—> Error Logs <—
VerifyAccess failed or denied access with 0×80070716 – 1
Texture ‘0×03539b’ dimensions too small
Loading ‘0’ texture failed
Texture missing mip chain: 0×064152
Texture missing mip chain: 0×064150
Texture missing mip chain: 0×06414f
Texture missing mip chain: 0×064151
Couldn’t find projectile effect for skill ‘loAhc.dMYcv’
Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘fxwristr’ not found on model ‘0×08223f’
Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘fxwristl’ not found on model ‘0×08223f’
Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘fxwristr’ not found on model ‘0×08223f’
Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘fxwristl’ not found on model ‘0×08223f’
Model ‘0×08bc97’: Permutation ‘default’ not found, auto selecting permutation
—> DirectX Device Info <—
VendorId = 0×1002
DeviceId = 0×6819
Version = 8.17.0010.1280
Description = AMD Radeon HD 7800 Series
Compat = 0×00000000
VidMem = 2523 MB
I’ve updated both directx and video card driver (or at least, I think I’ve done), I have ran the repair client several times, but nothing worked.
The only way i can play without any crashes is selecting the “best performance” option, but honestly I don’t think is a good solution.
I’ll attach my dxdiag report, as you can see my system should be enough to play GW2 at its maximum (I don’t have any problem with other mmorpg or single player games).
Thank you for your attention.
