Contant Disconnects on BlackGate

#1 - Nov. 19, 2013, 10:22 a.m.
Blizzard Post

On Blackgate server, I’m constantly getting disconnected. I thought that it may be my connection to the Internet but I don’t believe that it is as I can go on a different server and never get dc’d.

Is there anything that I can do to fix this issue as my guild etc is on blackgate.

I’m running latest v MacOS and game.

#4 - Nov. 19, 2013, 3:40 p.m.
Blizzard Post

Hi LuSilver – There’s no reports as far as I’m aware in regards to any issues with the BlackGate server. Your best bet would be to submit a ticket to our support department so our tech team can take a look.

J Season – The response times should definitely not take that long. It’s possible it may have ended up in the wrong place? If you’re still waiting on a response, ping me your ticket number and I’ll see what’s going on with that.