Is there other way besides Email for me to contact the company? maybe by phone or something? Because right now my account is in a weird situation and so I sent multiple different tickets updating what has happened to me. Now I am getting responces from multiple people trying to help and it is confusing me. Is there a way for just one person to help my problem.
As explained above, submitting multiple tickets slows your response and can create a very confusing situation for players and customer support team members. In cases where someone submits duplciates, we ask that they retain their first ticket and respond to all others with a reference to the first ticket number and a “Please close this ticket” message.
In your case, it appears this issue was addressed yesterday. In the future, if you wish to follow up on a ticket, please allow three full days, after which you may post in the Tickets for Review thread.
