Constantly losing connection to server

#1 - April 15, 2013, 1:59 p.m.
Blizzard Post

I constantly lose connection to the server. Sometimes I cant stay logged in for 30 secs while other times i can be logged in all day. Today is the worst its ever been. I’m talking through vent while watching hotkeys take 5-10 seconds to activate after i click them then I’d lose connection. I thought it was my connection till I ran planetside 2 and GW2 at the same time and when i disconnected from GW2 I’d tab over to PS2 and it would be fine. Occasionally ill get stuck on a black citadel load screen even though I’m not in Black Citadel. Any help would be appreciated

#4 - April 18, 2013, 4:44 p.m.
Blizzard Post

Hi Tokz – I’d like to collect a Game Advisor report so I can look into why you might be experiencing this issue. You can download the Game Advisor application at the link below:

http://us.ncsoft.com/gameadvisor/

Please note that you will be automatically prompted to install Game Advisor upon clicking the link. Once you’ve generated the report, you can attach it to this thread by clicking “More posting & formatting options…”