Constant disconnects/rollbacks since patch

#1 - June 3, 2014, 11:29 a.m.

So, I made a new character (human). I finished the Defense of Shaemoor starter mission, and I was sent to Queensdale. I accepted the mission reward, and talked to the map npc. Once I started to move forward towards a heart area, I disconnected. When I reloaded the character, it dropped me right back into the Defense of Shaemoor instance. Out of curiosity, I finished the mission again. Same thing happened again. Zoned into Queensdale, accepted the reward, talked to the NPC, and then disconnect.

Pretty much everyone in mapchat was also saying they’ve been having constant disconnects.

Regina Buenaobra

#43 - June 3, 2014, 12:46 p.m.

Hey all: The development team is currently investigating this issue and working to address it.

It would help if we had as much detail as possible regarding this bug so that we can relay that information to the team.

Regina Buenaobra

#52 - June 3, 2014, 1:26 p.m.

Update: we have just pushed a fix for this issue live. We’re monitoring it, but please let us know if you’re continuing to experience problems or if you see anything out of the ordinary regarding this issue.

Regina Buenaobra

#57 - June 3, 2014, 2:57 p.m.

Liten.8419:
I’m still getting a 42:1000:7006:1324:101 error every now and then, although this wasn’t introduced in todays patch, but rather when Festival of the Four Winds was released. It usually DC’s me between 10-40 minutes of play, no matter what I do.

This doesn’t sound like the same issue. Please contact Tech Support for assistance.

Regina Buenaobra

#60 - June 3, 2014, 5:51 p.m.

As the original problems reported by this thread—disconnects and rollbacks—appear to have been resolved, and given that people now seem to be reporting unrelated issues, I am going to close this thread.

If you have a problem with your individual account, please contact Customer Support.

Thank you, everyone, for your reports and any details you may have provided.