Constant crashing locks me out of zones

#1 - March 13, 2013, 9:34 a.m.
Blizzard Post

Hi,

This seems to happen at least once every other day, basically I will be jumping around then suddenly I get a crash to desktop, I log back in but before the load screen fades it will crash again and again and again. If I log in another character that is in a different map, it will be fine, but if I zone into the map where my other character has crashed… the same will happen again.

Repair does absolutely nothing but waste my time.

The funny part? if I wait 12-24 hours it will sort itself out and I can log into the zone again.

Any help would be much appreciated.

#13 - May 2, 2013, 1:23 p.m.
Blizzard Post

Hi Lyenyo – I took a look at your crash logs and it looks like they’re showing CRC errors, what this means is that something has caused a file to be the wrong size and corrupted the installation. The first thing we want to rule out are issues on your drive.

Please do the following first to check and repair your drive:

1. Open Computer by clicking the Start button , and then clicking Computer.

2. Right-click the hard disk drive that you want to check, and then click Properties.

3. Click the Tools tab, and then, under Error-checking, click Check Now. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

4. To check for both file errors and physical errors, select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors.

5. Click Start.

Depending upon the size of your hard disk, this may take several minutes. For best results, don’t use your computer for any other tasks while it’s checking for errors.

Once that is complete, Please navigate to your Documents > Guild Wars 2 folder and in there you should see a file called Local.dat. Delete this file. Once you’ve done this, go ahead and run another repair on the client.