Constant Crash to Desktop

#1 - July 22, 2013, 5:34 a.m.
Blizzard Post

The game crashes consistently no matter what I do, at first it was only after between 10 minutes and an hour of play. Then I reinstalled the game and now the game crashes at loading screen immediately after character selection. Tried deleting local.dat file as was suggested to another player having the same problem, however I’m not sure how to run a repair tool on the client as suggested in the aforementioned suggestion.

#6 - July 23, 2013, 3:02 p.m.
Blizzard Post

Hi Myst – While a lot of crash issues sound the same, they don’t always have the same cause. Just looking at the snippet of the crash log you’ve provided these look like CRC errors:
Raw file 0×0001c962:0×0001c962 has CRC 0xa639bedc

That being said, I think it would be best to start with a Disk Check and follow with a repair of the client.