Constant Account error!

#1 - June 13, 2013, 5:12 p.m.
Blizzard Post

I have been trying to sign in all day and it just repeats “The account name or password you entered is invalid. Please check your information and try again” then I click the link to recover account, type all the info required and change my password, I try it again and it just repeats!

#6 - June 14, 2013, 1:21 p.m.
Blizzard Post

If the tips that players gave you in this thread so not help, please contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you.

For tips on what information to provide in a ticket — mostly intended for security reasons to establish that you own the account — please read this post and provide as many suggested details as possible to expedite the ticket.