Constant 7 & 58 error codes [UPDATE]

#1 - Nov. 11, 2013, 10:15 p.m.
Blizzard Post

:( My internet is fine, everything else requiring the use of net is working fine (eg. online games, browsing internet, etc.)

#4 - Nov. 12, 2013, 4:11 p.m.
Blizzard Post

Hi jayvux. – If you’re getting all three of those error codes then there’s definitely something up. Do you have any security software enabled? Are you running the client as Admin? Lastly and most importantly, are you at least on a broadband Internet connection and are TCP ports 80, 443, 6112 completely open and accessible both inbound and outbound?

#9 - Nov. 12, 2013, 5:35 p.m.
Blizzard Post

Hi again jayvux – Have you tried bypassing your router completely and connecting directly to the modem? Also, when you say port 80, are you referring to the /clientport 80 command line or are you simply saying that port 80 is open? The reason that I ask is I’ve noticed an increase of blocked port 6112’s lately.

#24 - Nov. 13, 2013, 2:02 p.m.
Blizzard Post

Hi jayvux – Since we’re going this far into troubleshooting I’d like for you to submit a ticket so that we can better assist you one on one but I am curious to know, you’re just getting this error message while in game, correct? Also, have you tried a proxy service? I’m just curious to know if you have a different experience in game if you’re taking a different route to reach the game servers.