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Connection failed. Error Code: 26:11:5:514

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ocmano.6301
#1 - May 8, 2013, 6:56 p.m.
Blizzard Post

Getting a Connection Failed when trying to log in. Any ideas?
Server: Gates of Madness
Error Code: 26:11:5:514

Was working fine in the morning, but didn’t connect when I got home.

Thanks.

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Ashley Segovia
#2 - May 9, 2013, 8:15 a.m.
Blizzard Post

Hi ocmano – This can be one of two things – in some cases it’s an account based issue, and it can also be an issue with ports being blocked. That being said, Guild Wars 2 requires TCP ports 80, 443, 6112 and port 6600 be fully unrestricted and accessible, both inbound and outbound. If you are connecting to Guild Wars 2 while on a campus, military, or business network, please check with your network’s administrator to verify that these ports are fully opened and unrestricted. If you are on a home Local Area Network (LAN), you will want to make sure that your network’s hardware is properly configured.