been getting the “connection error(s) detected. retrying…” statement on my launcher for 2 days now. nothing is happening when i close and retry or if i just leave it open and hope that it is retrying like it says it is.
As a possible workaround/troubleshooting step I would like for you to try the following:
1. Right-click on “GW2.exe” and select “Create Shortcut.”
2. Rename this shortcut to “Guild Wars 2 Port Test.”
3. Right-click on this shortcut and select “Properties.”
4. Edit the “Target” line to include /clientport 80 at the end.
Note: Please make sure /clientport 80 is outside of the quotes
Correctly Formatted Example: “C:\Games\Guild Wars 2\GW2.exe” /clientport 80
Incorrectly Formatted Example: “C:\Games\Guild Wars 2\GW2.exe /clientport 80”
5. Once completed, click “Ok” to save your changes.
If you get an error trying to save, your target line may not have the correct format. Please try step 4 again.
6. Double click “Guild Wars 2 Port Test” and try connecting again.
If that doesn’t work I would like for you to run our Game Adviser application and attach it to this thread using the “More posting & formatting options..”
You can download Game Adviser here: http://us.ncsoft.com/gameadvisor/
Hi cursed – What sort of connection method are you using?
By thew way, kudos on the haiku.
@Uzusek – Are you able to try to download through a different connection method? The mobile connection method may be the reason you are encountering this error message.
@SirPoo – Are you able to disable, remove, or configure AVG? That particular security software has some known compatibility issues with Guild Wars 2.
Hi Utherr – I would like to know how you are connecting to the internet. What type of connection are you using? Are you connecting wirelessly or are you connected directly to your modem via Ethernet cable?
Since you’re getting this particular error message, I’d like for you to generate a Guild Wars 2 log of exactly what’s going on when this error occurs:
1. Navigate to your Guild Wars 2 installation folder.
2. Right-click on Gw2.exe and select Create Shortcut.
3. Rename this shortcut to Guild Wars 2 Log.
4. Right-click on this shortcut and select Properties.
5. Edit the Target line to include -log at the end.
Note: Please make sure -log is outside of the quotes and that there is a space between the path and the hyphen.
Correctly Formatted Example: “C:\Games\Guild Wars 2\Gw2.exe” -log
Incorrectly Formatted Example: “C:\Games\Guild Wars 2\Gw2.exe -log”
Incorrectly Formatted Example: “C:\Games\Guild Wars 2\Gw2.exe”-log
6. Once completed, click OK to save your changes.
If you get an error trying to save, your target line may not have the correct format. Please try step 5 again.
7. Double-click Guild Wars 2 Log to start Guild Wars 2 and have it generate the log.
Once completed, check the Guild Wars 2 folder in your Documents folder for a Gw2.log file. Please attach it to this thread.
You’re most welcome and I’m glad to hear it!
