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Connection Error

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Lems.6231
#1 - Oct. 24, 2012, 3:43 a.m.
Blizzard Post

When I try and log in I get a message before I even reach the menu telling me ‘Connection error detected, retrying’ Its been retrying for a while now. Is this a problem on my end or yours?

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AshleySegovia
#4 - Oct. 25, 2012, 2:59 p.m.
Blizzard Post

Hi Lems – I’d like to collect a Game Advisor report so I can look into why you might be experiencing this issue. You can download the Game Advisor application at the link below:

http://us.ncsoft.com/gameadvisor/

Please note that you will be automatically prompted to install Game Advisor upon clicking the link. Once you’ve generated the report, you can attach it to this thread by clicking “More posting & formatting options…”

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AshleySegovia
#7 - Oct. 25, 2012, 3:26 p.m.
Blizzard Post

Sounds like you may have some conflicting applications enabled. Do you have any security software currently enabled on your system?