Compromised acct wiped our entire Guild-Bank

#1 - April 29, 2014, 11:48 a.m.
Blizzard Post

With the snapshot recovery of compromised accounts, Do you also restore the Guildbanks items that were taken?? We had a senior guild member that natuarally had Guild Bank access, but his account was compromised the other day and the hackers completelty wiped out our guild storages. Can anything be done about this?? we have taken screenshots of the guildbank logs to show everything that was taken and the member is also in process of trying to get his acct bank with support.

#9 - April 29, 2014, 1:24 p.m.
Blizzard Post

It is not possible for us to restore guilds, both in a procedural/programming sense and in a cultural sense.

I’m sorry for the guild’s loss, but it’s not possible for us to restore the guild bank.