Comments on Moderation to Forum or Support?

#1 - Sept. 24, 2014, 9:03 a.m.
Blizzard Post

Now I am confused.

I am aware that it is not allowed to critic Forum-Moderation in the Forum. That’s the reason why I mailed the following to the Support:


Foreword: This is NOT a complain against forum rules, but against some technical issues resulting of it.

Hello,

I repeatedly get messages
“A message you posted has been moved to another forum
A moderator moved a message you posted to the forum ‘Trashcan’ with the reason:
…”

I can understand the reasons why Match-up threads are not allowed, but it is bad that:

1) It happens quite often in cases where an originally acceptable thread got turned later on by some people into a matchup thread.
2) The message contain no indicator which thread or message was moved, so it is difficult to see if relevant discussion parts got lost as well.

I would therefore propose:
1) put an indicator of the thread into the email
2) do not move it to the trashcan but to the old read-only https://forum-en.guildwars2.com/forum/archive/matchups archive, such that relevant discussions of non-matchup topics are preserved, and cannot destroyed by some trolls turning the thread into a matchup-thread.

Thank you

Just to be told be the Support that I should post it in the forum.


Hello Dayra,

Thanks a lot for taking the time to share your ideas about Guild Wars 2. We have found that the best way for the development team to gather and review player feedback and suggestions is through our official forums. We ask players to post their ideas in our Official Forums: https://forum-en.guildwars2.com/forum

….
(Your request (913194:Forum Moderation Mails) has been updated.)

What’s the correct way?

#2 - Sept. 24, 2014, 11:19 a.m.
Blizzard Post

The correct thing to do is to email [email protected].