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#1 - Oct. 16, 2012, 9:47 a.m.
Blizzard Post

I have been trying to create a new character on my account. I had a character with a particular name on an alt account in GW 1, which I deleted about 3 months ago so I could use the name on my main account in GW 2. I used that name to create a new character on my main GW 1 account and it’s currently active. Now that particular name shows up in my HoM as belonging to my main account now, but every time I try to create the new character in GW 2 it says the name belongs to another account. The name should be available to my account in GW 2 but it won’t allow me to use it.

#2 - Oct. 16, 2012, 10:15 a.m.
Blizzard Post

Have you linked your GW1 and GW2 accounts together? If not, you can find more information on that process on our support site. You’ll need to link both your accounts together before you can use a GW1 name on your GW2 account.

I hope this helps! In the meantime, I’ll be moving this thread to Account Issues.