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Client stuck on patch

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Dagnis.2936
#1 - April 17, 2013, 3 p.m.
Blizzard Post

When I open up my client it gets stuck starting to patch. Before it shows the login info (email and password) it downloads.. something like it normally does for a patch. It gets stuck at 10461 KB and then gives me an error saying that an unexpected error was encountered (what errors aren’t unexpected?). I try again and again, but no dice. Same amount of KB each time. Any ideas? I can’t run on admin. GW2 has worked fine on this computer before this moment.

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Ashley Segovia
#2 - April 18, 2013, 2:55 p.m.
Blizzard Post

Hi Dagnis,

I’d like to collect a Game Advisor report so I can look into why you might be experiencing this issue. You can download the Game Advisor application at the link below:

http://us.ncsoft.com/gameadvisor/

Please note that you will be automatically prompted to install Game Advisor upon clicking the link. Once you’ve generated the report, you can attach it to this thread by clicking “More posting & formatting options…”