client lost connection every min

#1 - July 31, 2014, 4:04 p.m.
Blizzard Post

hi

i found that this problem has not been solved for more than a year , for my bad luck i am having it now

i can not play anymore because connection will be lost every min or less some times .

i opened ports needed for the game manually , no thing changes .

any ideas please ?

#2 - July 31, 2014, 4:08 p.m.
Blizzard Post

Hey there,

If you’ve been experiencing this issue for more than a year, I’d highly encourage you to submit a support ticket so that we can collect some data from you in order to investigate this issue.
https://help.guildwars2.com/anonymous_requests/new