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Client keep saying: Downloading 0KB (0KB/sec)

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DJezy.6298
#1 - Dec. 11, 2013, 9:44 a.m.
Blizzard Post

When I open guild wars 2 the client keep saying: Downloading 0KB (0KB/sec) for hours, it does nothing. Now i have uninstalled guild wars 2 and I was trying to install it again. But now i get the same problem with the client. Can someone help me?

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Ashley Segovia
#3 - Dec. 12, 2013, 4:32 p.m.
Blizzard Post

Hi DJezy,

Do you have any firewalls or security software enabled at all? That’s the usual culprit for a frozen launcher. Any other troubleshooting steps you want to provide that you’ve tried on your end would be helpful as well!