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Client hangs during update

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Lazerator.3482
#1 - July 29, 2014, 2:07 a.m.
Blizzard Post

This issue is preventing me from updating the client to the newest release. Basically the game updates for a short while and then hangs. Im unable to close the updater. The updater splash window is covered with a black box when this happens. Is this a known Issue. Ive never had a problem with updating or playing the game since beta. How do I workaround this.

Attached a screenshot what the hang looks like.
Ive also tried repair option which did not help.

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Ashley Segovia
#2 - July 29, 2014, 2:10 p.m.
Blizzard Post

Hey there,

Do you have any security software running by chance and are your video card drivers updated? This would be the first thing that I would look into in narrowing down the cause of this issue.