Client download stuck at 0kb/sec

#1 - Jan. 31, 2014, 10:46 a.m.

Ok been playing the game since release but today game would not work so tried the repair tool that would not work so uninstalled and tried to reinstall via DVD/CD and by downloading the client which took ages!

Then when client activated it says downloading about 768k it does this fast right up to 20k then slows to a crawl to 0 then just sits there and does nothing.

I have tried doing with anti virus and firewall off and run under admin and compatibility modes I am now stuck?

Any help will be great, I don’t even know why it stopped playing in the first place???

All the best.

Gaile Gray

#2 - Jan. 31, 2014, 12:21 p.m.

Ah, I’ve seen this one before! Let me see if this helps you:

First thing we’d suggest is:

Locate and delete your local.dat file which is located in your Documents > Guild Wars 2 folder.
Reboot your computer and launch Guild Wars 2 again.
After seeing the “1 file remaining” message, a secondary protocol should kick in to download the file from the backup system. This usually takes about 10 minutes.

However, if you completely reinstalled the game, I would think your dat file was replaced. Could try that, anyway, or try this odd trick and see if it helps:

Change the language for the launcher (top right-hand corner) to another language (other than the one currently set) to see if the download completes.
If it does, once the download completes, you should be able to change the launcher back to your original language and log in and play again.

Failing that, I’d suggest you submit a ticket and see if a TS agent has other suggestions.