Client doesn't show screen

#1 - July 23, 2014, 8:03 p.m.
Blizzard Post

GW2 was working a couple hours ago, but now when I start it up, the launcher starts and then the client appears on the taskbar and I can hear the music in the background, but there is no screen. I can’t maximize it through task manager or even see the screen. I’m reinstalling right now to see if it works. I’ve restarted my computer several times too. Any help?

#2 - July 24, 2014, 3:56 p.m.
Blizzard Post

I’d start with eliminating unnecessary background applications to ensure there’s no conflicts that could be preventing you from launching the client properly. You’ll probably also want to try running the client as administrator and ensuring that you have the latest video card drivers updated.

That said, if that doesn’t resolve the issue for you, would you mind sharing your system specs? Specifically: CPU, GPU, RAM, OS.