Client crashes when traveling to other areas

#1 - Dec. 4, 2012, 9:07 a.m.

hey, a friend of mine got a serious problem. Her client is constantly crashing to desktop leading to a a nice “send report window”. As I mentioned it happens, wen she travels to other areas, that means:
- traveling by asura portals
- changing instances (fractals)
- traveling to different maps by waypoint

I’ve attached her arenanet.log for further details. Help would really be appreciated.

system roundabouts:
windows 7, 32 bit
4gb ram
ATI HD 4xxx graphics card

Ashley Segovia

#2 - Dec. 4, 2012, 10:35 a.m.

Hi Isami – Does she encounter this issue if she turns her graphics settings down to be more geared toward “Best Performance”? From what I can see she’s getting Out of Memory crashes which is often a limitation of the 32-bit operating system.