Client crashes during heavy graphic fights

#1 - Sept. 14, 2014, 9:08 p.m.

After re-installing OS X Mavericks (fresh install, no application restore); the GW2 client has been pretty solid except during heavy WvW fights (large number of players). I notice the client starts to slow down and then it just stops with the same error message.

Anyone else having this same issue and know how to fix it?

Thanks!

P.S. I’ve tried fixing the client using the instructions in the sticky posts, but I don’t think it does anything. Also, when I boot to BootCamp, the game plays flawlessly on the same hardware, so I know it’s this Mac client (a.k.a. client wrapper).

Gavian Whishaw

#7 - Sept. 26, 2014, 3:15 p.m.

Hi all, this is a known issue for us and something we are working on but I don’t have any exciting news for this yet.

Gavian Whishaw

#9 - Sept. 26, 2014, 6:55 p.m.

koenvu.7584:
Gavian, is there anything I can do to reduce the lockedRect.pbits error from occurring? It’s pretty disheartening to wait through a queue of 50 people only to crash after 20 minutes in the middle of what was supposed to be an epic fight.

Had that twice tonight.

Graphic settings attached for reference.

The best thing is just getting the data from you guys in this thread and keeping this thread updated. We have three different groups working on this and coordinating with each other on it. Cold comfort I know but we are trying to run it down.

Gavian Whishaw

#18 - Oct. 3, 2014, 5:37 p.m.

This is all good thank you. We continue to test against this. Are we getting closer? I think we are but I have nothing exciting to report.

Gavian Whishaw

#27 - Oct. 24, 2014, 3:59 p.m.

We’re still looking into this.