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Client Crashed

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Calledin.1593
#1 - Dec. 23, 2013, 1:34 p.m.
Blizzard Post

I bought this game today , during the installation client crased , when i tried to run it again i get a error message :
—> Crash <—
Assertion: hdr->signature == PACKFILE_SIGNATURE
File: ..\..\..\Services\Packfile\Packfile.cpp(1819)
App: Gw2.exe
Pid: 3360
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 27836
When: 2013-12-23T19:33:07Z 2013-12-23T20:33:07+01:00
Uptime: 0 days 0:00:03
Flags: 0

So … its great to have this game !!! :/ any help ? or i must beg f money back ?

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Gaile Gray
#7 - Dec. 23, 2013, 5:26 p.m.
Blizzard Post

We believe there is an issue and that may be what is preventing you from logging in. The devs currently are working on it, and we hope to have this corrected soon.