cinematic conversation volume

#1 - June 7, 2013, 3:36 p.m.

I posted this is Tech support but I thought maybe this was a Bug so I thought I would post this here to try and get it figured out.

During cutscenes I can barely hear the characters/npcs voice.
I have the Dialog Volume slider at maximum within Sound Options. I have tried
uninstalling and reinstalling. I have unplugged my headphones and tried speakers.

Sound works fine with every other aspect of the game. I can hear the npcs and my character with no problems at all. It only happens during cutscenes.(cinematic conversations)

I am getting SOME sound. like if i max out all my volume setting i can hear a slight whisper in these cinematic conversations, and when it is over my ears are bleeding because everything is back to normal sound

Jeffrey Vaughn

#2 - June 7, 2013, 3:58 p.m.

Is your system’s audio set up for surround? (4 or more speakers.) Dialogue is normally played mostly to the center speaker, so if you only have 2 actual speakers (or headphones) but it’s trying to play the audio as if you had a multispeaker system, the dialogue will be extremely faint.

Jeffrey Vaughn

#5 - June 7, 2013, 4:15 p.m.

I’m glad it’s working better now. I don’t know much about how GW2 is set up to use multispeaker setups, I just know I’ve into the same issue in the past. (Going from a 7 speaker setup to headphones causing some audio to drop out, etc.)